1. Transportation services
1.The Vaisld website is committed to providing customers with safe and reliable shipping services to ensure that purchased long coats, short coats, children’s sweaters and sweaters remain intact during transportation.
1.2 The regions and countries covered by the transportation service will be clearly listed on the shopping cart checkout page. Before placing an order, customers should carefully verify the accuracy of the shipping address to ensure that the order can be delivered smoothly.
2. Shipping time
2.1 Shipping times for bags, plush bags and backpacks vary depending on the customer’s region and selected shipping service. Specific shipping times will be displayed on the shopping cart checkout page.
2.2 The Vaisld website will do its best to ensure that orders are shipped within a reasonable time after payment is confirmed. However, shipping time may be delayed due to force majeure factors (such as weather, emergencies, etc.).
3. Shipping costs
3.1 Our website supports all credit card types and formats for payment. This website pays first before shipping. Cash on delivery is not supported. Installment payment is not supported.
3.2 Shipping charges will vary depending on the shipping service selected by the customer, destination and order total. Shipping charges will be displayed on the shopping cart checkout page and will be clearly communicated to the customer before order confirmation.
3.3 During special promotion periods, the Vaisld website may offer free shipping. Details will be provided in the corresponding promotion announcement.
4. Shipping Tracking
4.1 Customers can track the shipping status of their orders at any time through the shipping tracking service provided by the Vaisld website. Shipping tracking information will be provided to the customer via email once the order has been shipped.
5. Returns and Damage
5.1 Customers should check the integrity of the goods immediately upon receipt of the package. If the packaging is damaged or the goods are damaged, customers should contact the Vaisld customer service team immediately and provide relevant photos for investigation and processing.
5.2 In case of damage due to transportation, the customer has the right to submit a return application in accordance with the return policy of the Vaisld website.
Contact us
Tel: 414238255
Email:service@vaisld.com
Address:8 Lobster Pot Pl Runaway Bay QLD 4216